BiosOrder FAQs

1~ Do you restock sold-out items?

Yes! Popular styles are often restocked. You can sign up for restock notifications on the product page to be the first to know when it’s available again.

 

2~ Do you offer discounts or promotions?

We occasionally run special sales and promotions. Sign up for our newsletter or follow us on social media to stay updated on exclusive offers.

 

3~ How do I know which size to order?

Every product page includes a detailed size chart with measurements. If you’re between sizes, we recommend sizing up for a more relaxed fit or contacting us for personalized sizing advice.

Our designs feature a tailored, flattering fit for a range of body types. Each product page includes detailed size charts, measurements, and fit notes to help you choose confidently. Still unsure? Our support team is happy to guide you.

 

4~ How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-4 business days, while express options are available at checkout.

 

5~ Do you ship internationally?

Yes, we ship worldwide. International shipping times vary by location, and customs fees may apply based on your country’s regulations.

 

 

6~ What is your return and exchange policy?

We offer free returns and exchanges within 30 days of delivery, as long as items are unworn and in original condition. Visit our Returns & Exchanges page for step-by-step instructions.

 

 

Have another question that’s not listed? Reach out to BiosOrder.customercare@gmail.com